Right of Withdrawal for Consumers
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day
- where you or a third party named by you, other than the carrier, has or has taken possession of the goods, if you have one or more goods in your country Ordered under a single order and the goods or goods are delivered uniformly;
- where you or a third party named by you, other than the carrier, has or has taken possession of the last good, if you have ordered several goods in a single order and the goods are delivered separately;
- where you or a third party named by you, other than the carrier, has or has taken possession of the last partial shipment or the last piece, if you have ordered a good that is delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must contact us (Eduard Ruf GmbH, Wirsungstraße 13, 86154 Augsburg, Tel .: 0049 (0) 821/2982510, Fax .: 0049 (0) 821/414987, E-Mail: info @ motoruf.de) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
To maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you cancel this Agreement, we will have you all the payments we have received from you, including delivery charges (other than the additional costs that may result from using a different type of delivery than the one we offer, the most favorable standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the cost of returning parcel shipping goods. They also bear the immediate costs of returning non-parceled goods. The cost is estimated at a maximum of about 50 EUR.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for the purpose of checking the nature, characteristics and functioning of the goods.
End of the cancellation policy
model withdrawal form
If you want to cancel the contract, please fill in this form and send it back.
Eduard Ruf GmbH
Hereby I /we * revoke the contract concluded by me /us * for the purchase of the following goods * /the provision of the following service *
Article Name ___________________________
Article number _________________________
Ordered on * ____________________
received on * __________________________
First name /Surname ___________________________________________
street and house no. ___________________________________________
Postcode and city ___________________________________________
Signature (only required on paper) _______________________________
* Please delete as appropriate.
1.) Conclusion of contract /delivery
A purchase contract is concluded when we accept your order by delivery of the goods or by notification of delivery. An automatic e-mail confirmation that we have received your order does not constitute an order confirmation. Our offers are non-binding and subject to availability in the stock or by the manufacturer; Delivery dates are not binding, unless otherwise agreed in writing.
2.) General /Scope
These terms and conditions are part of all orders, inquiries and deliveries made via the online offer of Eduard Ruf GmbH. Conflicting terms and conditions of a contracting party or customer are not part of the contract, unless this is agreed in writing.
3.) Direct debit
Incidental debit and bank charges, caused by unjustified objection, lack of cover or statement of false bank or account data, the customer has to bear. In this case, we charge a fee of 6 euros.
4.) Credit Card
In the event of an unauthorized reversal of the credit card transaction, the customer will pay the Charge Back fee of € 25.
Place of jurisdiction is Augsburg.
Claims for damages arising from the violation of contractual obligations and tort are excluded against Eduard Ruf GmbH (motoruf), unless there is an intentional or grossly negligent breach of a contractual obligation or the life, body and health of a person has been violated accordingly; this exclusion of liability also applies if the damage was caused by a vicarious agent of Eduard Ruf GmbH (motoruf) or by a legal representative. It covers the replacement of indirect damages or consequential damages. Liability shall always be limited to the extent of damage foreseeable at the time of conclusion of the contract and typical for such cases.
7.) Online Dispute Resolution
According to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. Our e-mail address: email@example.com
General note and mandatory information
Appointment of the responsible body
The data controller responsible for this website is:
Eduard Ruf GmbH
Phone: 0821/2982510 Fax: 0821/414987
Authorized Managing Directors: Jonas Ruf
Register court: Amtsgericht Augsburg
Registration number: HRB No. 10298
The Responsible Body, alone or in concert with others, decides on the purposes and means of processing personal data (e.g., names, contact information, etc.).
Revocation of your consent to data processing
Only with your express consent are some processes of data processing possible. A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to complain to the competent authority
In the event of a breach of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located. The following link provides a list of privacy officers and their contact details: BFDI addresses.
You have the right to have data that we automatically process on the basis of your consent or in fulfillment of a contract, handed over to you or to third parties. The provision is made in a machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done if technically feasible.
Right to Information, Correction, Blocking, Deletion
You have the right at any time in the context of the valid legal regulations on free information about your stored personal data, origin of the data, their receiver and the purpose of the data processing and if necessary a right to correction, blocking or deletion of these data. In this regard and also for further questions on the subject of personal data, you can always contact us via the contact options listed in the imprint.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or. TLS encryption. Thus, data that you submit via this website, for others not readable. You will recognize an encrypted connection at the "https: //" address bar of your browser and at the lock icon in the browser bar.
Data Protection Supervisor
We have appointed a data protection officer.
You can reach him via e-mail: firstname.lastname@example.org Subject: Data Protection Officer or By Mail to:
Data Protection Officer
Eduard Ruf GmbH
86154 Augsburg Germany
server log files
In server log files, the website provider automatically collects and stores information that your browser automatically sends to us. These are:
- Visited page on our domain
- Date and time of server request
- browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- IP address
There is no merge of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or precontractual measures.
Data transmission at the conclusion of the contract for the sale of goods and goods
Personal data will only be transmitted to third parties if there is a need for the contract. Third parties may be, for example, payment service providers or logistics companies. Any further transmission of the data will not take place or only if you have expressly consented to it.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or precontractual measures.
Registration on this site
To use certain features, you can register on our website. The transmitted data serve exclusively for the purpose of the use of the respective offer or service. Required information requested during registration must be given in full. Otherwise, we will reject the registration.
In case of important changes, for technical reasons for example, we will inform you by e-mail. The e-mail will be sent to the address given when registering.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the already completed data processing remains unaffected by the revocation.
We store the data collected during registration during the period you are registered on our website. Your data will be deleted should you cancel your registration. Legal retention periods remain unaffected.
Data submitted via the contact form will be stored, including your contact details, to process your request or to be available for follow-up questions. A disclosure of this data will not take place without your consent.
The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request us to delete, revoke your consent to storage or you no longer need to retain your data. Mandatory legal provisions - especially retention periods - remain unaffected.
Duration of posts and comments
Posts and comments and related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or deleted for legal reasons.
The contributions and comments are stored on the basis of your consent (Article 6 (1) a DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of already completed data processing operations remains unaffected by the revocation.
For the integration and presentation of video content, our website uses plugins from YouTube. Provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit a page with an integrated YouTube plug-in, it will connect to YouTube's servers. YouTube finds out which of our sites you've visited.
YouTube may associate your browsing behavior directly with your personal profile should you be logged into your YouTube account. By logging out in advance, you have the option to prevent this.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
Some cookies are "session cookies." Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
Using a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website.
Our website uses features of the web analytics service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually the US.
Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.
We use Google Analytics in conjunction with the IP anonymization feature. It warrants that Google will shorten your IP address within the Member States of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. There may be exceptions where Google transmits and truncates the full IP address to a server in the United States. Google will use this information on our behalf to evaluate your use of the website, to report on website activity, and to provide us with other services related to website activity and internet usage. There will be no aggregation of the IP address provided by Google Analytics with other Google data.
The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted. Likewise, you can prevent the collection of data regarding your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our site: Disable Google Analytics.
In order to fully comply with legal data protection requirements, we have entered into a contract processing agreement with Google.
Demographics in Google Analytics
Our website uses the demographics feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the site visitors. These data are from interest-based advertising from Google and from third-party visitor data. An assignment of the data to a specific person is not possible. You can disable this feature at any time. This is possible through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section "Objection to data collection".
You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website: Disable Google Analytics
Our website allows payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
If you pay with PayPal, your payment information will be transmitted to PayPal.
The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect on revocation.
Our website enables the payment via "Sofortüberweisung." The provider of the payment service is the Sofort GmbH, Theresienhöhe 12, 80339 München.
With the help of the procedure "Sofortüberweisung" we receive a payment confirmation from Sofort GmbH in real time and can immediately start to fulfill our obligations.
When paying by "Sofortüberweisung", your PIN and TAN will be transmitted to the Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your balance and makes the transfer. An immediate transaction confirmation follows. Your sales, the credit line of your credit line and the existence of other accounts and their holdings are also checked automatically after logging in.
In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data as well as personal data. The personal data include first and last name, address, telephone number (s), e-mail address, IP address and, if necessary, other data required for payment processing. There is a need for this data transfer to unambiguously identify your identity and prevent fraud.
The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect on revocation.
Payment by credit card (Mastercard, Visa, American Express)
The transfer of your data to 1 & 1 is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect on revocation.
Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on a Google-served ad, a cookie will be set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for the personal identification of users. At the cookie, Google and we recognize that you clicked on an ad and were redirected to our site.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many people clicked on their ad and were redirected to conversion tracking tag pages. However, advertisers are not provided with information that allows them to personally identify themselves. If you do not want to participate in the tracking, you can object to a use. Here is the conversion cookie in the user settings of the browser to disable. So there is no inclusion in the conversion tracking statistics.
"Conversion cookies" are stored on the basis of Art. 6 para. 1 lit. f DSGVO. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
Using a modern web browser, you can monitor, restrict or prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website.
Google Web Fonts
Our website uses web fonts from Google. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
By using these web fonts, it will be possible for you to present the desired presentation of our website, regardless of which fonts are available to you locally. This is done by retrieving the Google Web fonts from a Google server in the US and then sharing your data with Google. This is your IP address and which page you visited. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.
The company Google is certified for the us European privacy agreement "Privacy Shield". This privacy agreement aims to ensure compliance with the level of data protection in the EU.